If it appears that your Website, Webmail, Summit Marketing Website or Summit Marketing Dashboard appears down, offline/unreachable it is probably your public IP is being blocked from our server. If there are too many incorrect login attempts to your webmail, Summit Marketing Dashboard, cPanel or anything hosted with our Servers the built in security protection will automatically block your IP address. This is for good reason as a security precaution from hackers etc. You can test this by visiting the url you are having issues with from a complete different network (meaning if you are on your home wifi or internet try a mobile device that is NOT connected to your home wifi network or try a VPN etc and it will more then likely work as the Public IP provided by your Internet Service Provider has been blocked by our server. We can verify and fix this for you. We simply need you to send us a ticket with your Public IP Address which you can get your PUBLIC IP address from here: https://www.whatismyip.com/ Once you send that in to us via ticket or email to team@summitmarketingonline.com we can then verify your IP was blocked and remove the block.
